Oracle Universal Content Management
Oracle Universal Content Management is a powerful n-tier Web-based content management solution that deploys departmental or enterprise information quickly, delivers rapid return on investment and is highly scalable. Oracle Universal Content Management offers flexible, robust and scalable content management solutions that allow employees, customers and partners to collaborate, contribute and access business content anywhere worldwide. The system helps companies fully maximize the value of their information and intellectual assets by bringing content, such as spreadsheets, contracts, marketing materials, CAD drawings, digital assets, records and catalogs, to the Web where it can be securely shared with employees, customers and suppliers.
Oracle Universal Content Management is often regarded by industry analysts like Gartner, Forrester and IDC as having the lowest total cost of ownership within the ECM industry.
Our technology division provides each of the following service offerings:
§ Consulting At a high level, we want to understand your current business and mutually create the program vision end goal in mind.
§ Pre-sales We work with you to understand the true costs of your current business process(es) via an ROI assessment, so that you can feel comfortable with the return that the new program offering(s) will afford.
§ Sales We are one of the most experienced Content Management Solution Providers in the Oracle channel.
§ Project Management A dedicated team headed by a Project Manager will be assigned to your program. The Project Manager is the key contact and is responsible for conducting project review meetings, managing project timelines, and handling change requests.
§ Implementation Our implementation methodology is based upon well known industry standards as well as past experience. The methodology consists of four primary phases: Scope and Discovery, Analysis and Design, Development and Testing, Deployment and Training.
§ Configuration/Customization Our team of systems integration engineers have years of experience providing solutions, and are versed in a host of software programming languages.
§ Integration Through its open, standards-based architecture, the Oracle Universal Content Management System integrates easily with enterprise infrastructure and e-business applications for a seamless solution.
§ Tier 1 Support We ensure that our customers are provided with highly skilled engineering support staff by maintaining and encouraging superior technical standards in our hiring practices as well as our on-going rigorous training programs.
§ Training Classroom training, on-line user training and a Train the Trainer plan can all be provided.
§ Documentation A Technical Design Document is provided which details the specific software configuration created for each client.